Returns & Exchanges

At The Impound, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged apparel. If your street style doesn't fit quite right, our streamlined process ensures you get back to looking your best as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all hangtags are attached and the garment is in its original, unworn condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Processing and Refund

  Once our warehouse inspects the return, we will process your refund to the original payment method or ship your new exchange items within 5-7 business days.